If you want to be treated like an abuse spouse.. work here! - Senior Buyer PetSmart Employee Review

1.0
Jul 6, 2016
Recommend
CEO approval
Business outlook

Pros

Most of the folks there share a passion for pets, which is nice.

Cons

Too many to list! 3 years of seeing a shirk, being on Xanax just to try to make it through a day of the verbal abuse. (I knew of 5 folks taking Xanax due to working here!) It is like being with a partner that loves to break you down, be little you and rip yourself esteem. Since they've been bought out it has only gotten worse! They let folks with 24 years experience with PSM; in fact the only company they'd ever worked at go during layoffs, you can't pay for that type of knowledge about your business. Longevity with the company means nothing!

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5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Good job and location nice

Cons

None that I can think of

4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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