Learning and Development - Learning and Development PetSmart Employee Review

1.0
Jun 25, 2016
Recommend
CEO approval
Business outlook

Pros

For many years, the company was a great place to work. Everyone shared a passion for their work and everyone worked together to reach a shared vision.

Cons

The company was sold. Many passionate and talented people were let go. The rest of us were expected to pick up the slack for the 20% reduction in headcount. The charities team was eliminated with the communication to the company employees that they were creating new positions for them to filter into. Little did everyone know that those people were blocked from applying internally or externally. It was the saddest thing to watch a company that you loved for many years turn into a soulless corporate greed machine.

Explore other reviews about PetSmart

5.0
Nov 24, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work with animals Laid-back Pay Variety of shifts Learn how to take care of animals

Cons

Customers can be rude sometimes

1
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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