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      PetSmart

      Engaged employer

      PetSmart reviews

      Mixed management quality with scheduling issues - Pet Care Associate PetSmart Employee Review

      1.0
      Jun 3, 2026
      Pet care associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay was okay two great managers

      Cons

      Store management Lack of schedule Multiple callouts

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      PetSmart Response
      1w
      We're sorry this was your experience. Please know you can reach out to the anonymous CareSmart line at 1-800-738-4693 if you'd like to connect with us further and share a few more details so we can try and help. We appreciate you taking the time!

      Explore other reviews about PetSmart

      5.0
      May 4, 2026
      Cashier
      Recommend
      CEO approval
      Business outlook

      Pros

      Fun, welcoming, easy, flexible, growth

      Cons

      Weekends, slow, customers, busy, fast pace

      3.0
      Jun 22, 2026
      Professional pet stylist
      Recommend
      CEO approval
      Business outlook

      Pros

      Work with pets, earn tips and commission.

      Cons

      Corporate salon means no logic and reason to the rules and they can change day by day. Pushed to churn as many grooms out as possible instead of do quality work. No clear communication from management and no positive feedback from management, only beratings and lectures and threats to being replaced.

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