This company does not care about you. - Store Manager Pet Valu Employee Review

1.0
Apr 2, 2020
Recommend
CEO approval
Business outlook

Pros

Decent employee discounts, ability to see your direct impact on the community.

Cons

Poor benefits, low pay, little to no support from District Manager and up, constant changes to store layout inconsistent with the allotted payroll matrix. These are just the overall problems pre Covid-19 with this company but the spread of the virus has really shown where a lot of the problems in this company are. Initially the company was very slow to react, citing the virus was probably overstated since this was an election year. Thus no active measures were taken to create a safer atmosphere for their frontline employees. Every action since has been about a week behind other companies in the same industry. The response has been botched from the top down, with store managers and assistant managers taking the largest hit. In the best of times this company looks for every place it can to cut costs but with the pandemic Pet Retail Brands has dramatically slashed payrolls but given store associates a one time $50 bonus instead of a temporary hazard pay raise like comparable companies within the industry. You can almost hear people updating their resumes in every successive conference call and if you bring any concerns about your safety or compensation up you're basically told to be grateful you still have a job. Managers have no real protection if they get sick as the company will have you burn your sick and vacation time and if you go over that, too bad. I have never worked for a company that so blatantly disregards their employees concerns and wellbeing as this one in over 35 years of retail. The moment things return to normal is the moment Pet Valu loses 40-50% of its work force.

Explore other reviews about Pet Valu

5.0
Mar 9, 2026
Recommend
CEO approval
Business outlook

Pros

Nice people, discounts, good management

Cons

None that come to mind

3.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and animals were great

Cons

Pay and hours could be better

See reviews by: Helpful|Rating|Date|All