Nov 28, 2018
Anonymous employee
Perch Interactive Response
7yThis one hurt. I admit that this is new to me - being labeled as I was below so, I am going to be as measured as I can in answering. I can’t believe that someone who worked in our office would say those things about me and not have ever, not once, gone to another employee or directly to me and said something about it. I am positive that people who have have worked with me over my career know that I would have addressed it immediately. No one else has mentioned one word to me about this prior to this anonymous review or since.
If my open door office manner offended you in any way, I truly apologize. We strive for an environment where employees work closely and collaboratively together; we are constructive in our honest feedback and team mentality; this environment is not conducive for everyone and obviously wasn’t the right fit for you. Again, I apologize for any offense I might have given you. I am actually very proud of the environment we are building at Perch. We celebrate our diversity and inclusiveness as a key strength and categorically deny that we mistreat anyone.
As for your advice on strengthening management, we have since brought on new VP level leadership in Sales, Engineering and starting January in Operations. Often startups have to build revenue and prove out product market fit before hiring senior leadership and we have done just that with new wins across a variety of categories. We launched a major platform update this summer reorienting our products on Linux for scalability and cost, which enabled us to reduce our prices by 50%. As a result, we have opened up broad categories across retail including on the low-end of grocery and CPG, which you can see from our recent announcements and press. Our top 3 largest deployments have all happened this quarter and as a result we have doubled our network QoQ. Your product concerns had some merit when you left over 9 months ago, but we have invested in and grown the business substantially since then. As a result our revenues are up over 350% YoY with more references and industry awards than ever. As we seek to constantly improve our organization and our culture, we eagerly encourage honest feedback and reflection.