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      Percepta

      Engaged employer

      Percepta reviews

      Not a bad place to work - Proactive Customer Dealer Advocate Percepta Employee Review

      3.0
      Apr 21, 2025
      Proactive customer dealer advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Consistent pay checks, ongoing training, Supervisors that are generally willing to assist and want to see you succeed. Lots of things going on for onsite employees

      Cons

      bonus pay is not existent. not great advancement opportunities. bare minimum on paid holidays. Onsite employees get more perks than those that work from home. The remote workers get NOTHING in terms of appreciation. This department has NO overtime.

      avatar
      Percepta Response
      1y
      Thank you for taking the time to share your experience! We’re glad to hear you appreciate the training, support, and consistency you’ve found at Percepta. Ongoing development and a positive employee experience are important to us, and feedback like yours helps us continue to grow and improve. If you’d be open to sharing more about your experience, we’d love to hear from you. Please feel free to reach out to us at percepta.hr@percepta.com. Thanks again for being an important part of the Percepta team!

      Explore other reviews about Percepta

      5.0
      Jan 7, 2026
      Executive liaison
      Recommend
      CEO approval
      Business outlook

      Pros

      There is room for growth. Great health benefits. Flexible schedules. Great perks.

      Cons

      Compensation - Pay is low

      avatar
      Percepta Response
      5mo
      Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!
      4.0
      Jun 10, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

      Cons

      Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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