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      Percepta

      Engaged employer

      Percepta reviews

      Would not recommend - Customer Experience Specialist Percepta Employee Review

      1.0
      Feb 28, 2025
      Customer experience specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Can't really think of any

      Cons

      Micromanaging. Say their flexible but they are not at all. If your not part of the 'clique' then expect to be treated like you are nothing. Petty, passive aggressive control freak managers, who are rarely available, and when you do actually get to speak to them, will make you feel stupid and worthless. Attempts by upper management to get a more inclusive happier workplace but is all pretty shallow and meaningless.

      avatar
      Percepta Response
      1y
      Thank you for sharing your feedback. We strive to create a positive and supportive workplace, and we’re sorry to hear that hasn’t been your experience. We take employee concerns seriously and are always looking for ways to improve. We’d appreciate the opportunity to learn more—please reach out to us at percepta.hr@percepta.com so we can better understand your perspective. Thank you for being part of the team.

      Explore other reviews about Percepta

      5.0
      Jan 16, 2026
      Business operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

      Cons

      No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

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      Percepta Response
      4mo
      Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
      2.0
      May 6, 2026
      Advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to WFH Some of the supervisors seem to care

      Cons

      Some supervisors seem to show preferences. When issues are addressed it's a lot of threats and intimidating behavior. The company has started taking 401K match away. The leadership is cliquishness and has a "big brother" mentality. Not easy to get days off scheduled

      avatar
      Percepta Response
      3w
      Thank you for taking the time to share your experience. We appreciate you being part of the team and value the perspective you’ve shared. Creating a supportive, respectful, and flexible environment for our employees is something we care deeply about. Feedback like yours helps us continue to learn and evolve, and we’re always looking for ways to enhance the overall experience for our teams. If you’d like to share more or discuss your experience further, please feel free to reach out to percepta.hr@percepta.com. Thank you again for everything you do.
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