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      Percepta

      Engaged employer

      Percepta reviews

      Ok place to work - Customer Service Representative Percepta Employee Review

      3.0
      Jan 16, 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a super high call volume Friendly staff Willing to work with you on certain matters

      Cons

      You don’t get any say in your schedule O boarding process was a nightmare Recruiters will say anything to get you to apply.

      avatar
      Percepta Response
      5y
      We're glad to hear that you've enjoyed working with our team and that we've been able to accommodate your needs on certain matters. Sorry to hear that your onboarding process wasn't great. This is something we are always working to improve. We would love to hear your feedback. Send any suggestions you may have to Percepta.hr@percepta.com.

      Explore other reviews about Percepta

      5.0
      Jan 16, 2026
      Business operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

      Cons

      No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

      avatar
      Percepta Response
      5mo
      Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
      5.0
      Jun 24, 2026
      Instructional designer
      Recommend
      CEO approval
      Business outlook

      Pros

      On the ISD team we have a strong people-first team culture.

      Cons

      I don't have any currently.

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