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      Percepta

      Engaged employer

      Percepta reviews

      Awful, Prejudicial Management - Zone Manager Percepta Employee Review

      1.0
      May 27, 2020
      Zone manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Comparatively decent pay for the area, but not the industry, for an individual without a degree.

      Cons

      In many states, one can prove they have been targeted for termination and sue their employer. In Florida, workers have no rights. Be aware that i observed this practice on multiple occasions in my 6 years with this company, before ultimately falling victim to it myself. If you need a job, they’ve got them, but always keep your eye on the door. The culture of this company is irredeemably toxic from the uppermost levels. Stay away if you can.

      avatar
      Percepta Response
      6y
      We pride ourselves on giving employees a great place to work with a great culture, unfortunate to hear that wasn't your experience. If you'd like to get in touch with us to discuss further offline, drop us a note at perceta.hr@percepta.com. Thank you.

      Explore other reviews about Percepta

      5.0
      Jan 7, 2026
      Executive liaison
      Recommend
      CEO approval
      Business outlook

      Pros

      There is room for growth. Great health benefits. Flexible schedules. Great perks.

      Cons

      Compensation - Pay is low

      avatar
      Percepta Response
      5mo
      Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!
      4.0
      Jun 10, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

      Cons

      Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

      avatar
      Percepta Response
      15h
      Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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