Pays the bills - Universal Agent Percepta Employee Review

3.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

decent bonus when receiving positive reviews from customers (5 stars across the board). Once you know what you're doing (and the answer/solution to most issues) it can be pretty chill, but some teams will be receiving back-to-back calls.

Cons

can be some micromanagement and they are very particular on how they want things done/coded. Rules change often and are not always communicated.

Explore other reviews about Percepta

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

On the ISD team we have a strong people-first team culture.

Cons

I don't have any currently.

1.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

This company used to be a lot better

Cons

It went extremely downhill and they pretend you’re still getting paid enough to put up with that lol

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