Pros
Flexible work schedule and the front line employees are the hardest working employees in the business and the company has Good benefits.
Cons
Everyone above you wants to give you more work to do. There is not enough hours in the day to do it all. There is a culture that allows customers to treat you however they feel like- which is terrible. The phone rings constantly. Every year they hire new people in and pay them more than you. After 7 years in my position, I found out that every new DSL hired in makes more than me, one of them $10,000/ year more. 15% of your salary is supposed to be in the form of a bonus. 25% of you bonus will be calculated on unsaleables, which is a joke. The Key account managers and region will send thousands of dollars of product into a store, which you have zero control over, it will then go out of date, so you will be held accountable for it. You will never be more than a number and you will quickly find that out. Upper Management is clueless about what a day in the life of a front line employee is all about. 3 years ago we were told that they were putting the "S" back into sales, which quickly was followed up by adding 15 more hours a week of useless paperwork into the job. With all of that being said... you WILL NOT be doing what you think that you will be. As a DSL you will be nothing more than a route driver with a district manager title, countless phone calls, endless paperwork and general feeling of not being appreciated.
