Nice customers, good roduct and lousy management. - RSR Route Sales Representative PepsiCo Employee Review

1.0
Oct 21, 2011
Recommend
CEO approval
Business outlook

Pros

Product is easy to sell and most custmers, if treated well, are fun to see on a weekly basis.

Cons

Too much focus on numbers and no real focus on the customer. If the shelves are full and the displays are built and everyone is happy except the DSL or ZSL because you didn't hit their magic number. Plus, management doesn't hold people accountable for doing the basics on the job. They just sit behind their desk and dial for dollars. My advice is not to answer your phone when you know it's them calling. Make them wait cause they aren't ever going to help you out.

Explore other reviews about PepsiCo

5.0
Feb 15, 2026
Recommend
CEO approval
Business outlook

Pros

Good job for the money

Cons

Long hours and physical labor

4.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

Worked for PepsiCo for 10 years across four locations in Pennsylvania, Delaware, and Florida. Gained experience in multiple sales and operational roles while supporting account growth, merchandising, and customer relationships. Florida locations were especially well-operated and efficient. PepsiCo provided competitive pay, solid benefits through Keystone, and a good vacation package compared to competitors in the beverage industry. The company also offered strong sales incentive programs, earning rewards such as Orlando Magic floor seats, Pro Bowl tickets, Apple Watches, and Yeti cups for exceeding performance goals and driving sales results.

Cons

While PepsiCo promotes internal growth opportunities, many promotions and leadership opportunities appeared to favor college internship hires over long-term internal employees. In some cases, newer college-based management pushed corporate initiatives without fully understanding local market realities or account volume trends. For example, innovation products were sometimes forced into low-volume accounts where sell-through was unrealistic. Operationally, certain delivery processes could be improved, particularly with Tropicana products being stored in coolers on trucks for extended periods, which could impact product quality and increase waste. Work-life balance could also be challenging, as sales representatives commonly worked 50–60 hour weeks. Expectations from corporate leadership were often unrealistic, especially when customer representatives and drivers were expected to fully stock stores while servicing 15+ accounts per day. Experiences could also vary depending on whether locations were union or non-union operated.

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