3.0
Nov 6, 2013
Former employee, more than 10 years
Seattle, WA
Recommend
CEO approval
Business outlook
Pros
Manufacturing produces beautiful clad products, and ships on time. The product line variety results in making sales meeting varied customer needs.
Cons
Some sales managers view their customers as people from whom money is squeezed, rather than people whose trust and respect is needed in order to build a successful business. Service manager is too quick to blame customers for faulty installation, rather than inspect products to see that manufacturing supplied defective items.