Large company that works for its employees. - Contact Center Representative Pella Employee Review

4.0
Apr 26, 2019
Recommend
CEO approval
Business outlook

Pros

Great benefits Great orientation experience that helps you really know the company you're working for The people you work with are amazing Its great working for a company that you know is truly focused on the customers

Cons

Very strict attendance policy with zero flex can cause issues being a parent while working The health insurance doesn't cover labs which is often needed when a person is experience strong health concern and the stress from the bills that show up after can be a lot.

Explore other reviews about Pella

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Pella offers a strong culture with a genuine focus on people, quality and community. I appreciate the collaborative environment and the pride people take in the work we do. It’s a place where your contributions matter and you feel connected to the bigger picture.

Cons

No major downsides based on my experience.

4.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Great product, hours were good, and good culture overall. I worked there for well over 10 years and was very sad to leave.

Cons

The Birmingham branch went through several owners during my long tenure with the company. Each owner had its pros and cons. Eventually Birmingham was bought out by the corporate office. The company constantly changing owners gave alot of anxiety and employees were often left feeling a lack of stability. There is not alot of room for growth and the starting pay is not the best, unless you are in Trade sales.

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