One of the best employers in the area - Customer Service Pella Employee Review

4.0
Apr 23, 2019
Recommend
CEO approval
Business outlook

Pros

Pella not only prides itself in the quality of it's products, but in its people. Here, you're treated like family and rewarded for the job you do. In all the places I've worked in my life, Pella stands out as one of the top. The quality of life, the benefits, the amazing management team, and the personalization from the CEO, as he tries to know everyone's name.

Cons

Depending on your area, OT may not be available or you may be required to work one Saturday every five weeks or so.

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Pella Response
7y
Hello, thanks for sharing your experience at Pella. We're pleased to have you as a part of the team. We work hard to create schedules that provide a work life balance for our team. If you have suggestions for how we can improve, we encourage you to share them with your manager and/or HR representative.

Explore other reviews about Pella

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Pella offers a strong culture with a genuine focus on people, quality and community. I appreciate the collaborative environment and the pride people take in the work we do. It’s a place where your contributions matter and you feel connected to the bigger picture.

Cons

No major downsides based on my experience.

4.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Great product, hours were good, and good culture overall. I worked there for well over 10 years and was very sad to leave.

Cons

The Birmingham branch went through several owners during my long tenure with the company. Each owner had its pros and cons. Eventually Birmingham was bought out by the corporate office. The company constantly changing owners gave alot of anxiety and employees were often left feeling a lack of stability. There is not alot of room for growth and the starting pay is not the best, unless you are in Trade sales.

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