the work was much more difficult than it should be - Customer Service Representative Pearson Employee Review

2.0
May 18, 2011
Recommend
CEO approval
Business outlook

Pros

benefits are good, products are good, middle managers are competent

Cons

senior managers are not very good, work is very complicated and unnecessarily so

Explore other reviews about Pearson

5.0
Feb 11, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, abundance of offers during spring season, organized, dependable.

Cons

Full time scorer role not offered.

1
2.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

When a project goes according to plan you can work with some great people and make decent money.

Cons

Bad behavior is tolerated when you have a weak team member. They are allowed to remain on payroll, even if they do not effectively contribute. The burden is often placed on the team members willing to pick up the slack. Promotions are not given to the most qualified. They are randomly assigned. There are some horrible scoring directors as a result.

See reviews by: Helpful|Rating|Date|All