Could have been better for such a hyped company - Associate Customer Service Representative Pearson Employee Review

4.0
May 13, 2013
Recommend
CEO approval
Business outlook

Pros

Great health insurance coverage Enjoyed all the free food

Cons

Supervisors are not best. Definitely not leaders. They treat agents like simple minded people and not like people of their level.

Explore other reviews about Pearson

5.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Lunch time is the only pro

Cons

Management sucks, I hate having to request for time off because I never get it

1
2.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

From home and relaxed working environment

Cons

They never know when the project will end or start so you can’t line up other work. Projected end 16th and we end 10 days early? Thats a lot of wages now I don’t have.

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