Used to be a much better company! - Anonymous employee Paychex Employee Review

3.0
Jun 3, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are the best aspect of this company, really nice and always offer to help. Great teamwork.

Cons

Upper management is only focused on the bottom line. They have had a few layoffs and let really good experienced people go, while keeping younger employees to fill the gaps. Now the current employees are overloaded and trying to get by with less knowledge and support. They do not have reliable systems. Communication between corporate departments and lower level groups is lacking.

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

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