Need prior experience to succeed - Health & Benefits Sales Representative Paychex Employee Review

3.0
Dec 12, 2014
Recommend
CEO approval
Business outlook

Pros

Potential to make a great Income. Very nice work/life balance. Good position for someone that already has experience with health and ancillary sales. Department is filled with other reps that will not hesitate to offer you assistance in times of need.

Cons

They hire candidates with no experience and don't really provide the support needed to succeed. No in depth training on paychex admin that can make or break a sale. Markets vary significantly for each employees territories, so managers are not able to provide much assistance. The employees that succeed are provided support, while reps that are struggling slip through the cracks.

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

1.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

3
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