Great opportunity to get your feet wet in IT...but look elsewhere if competitive salary is a requirement. - Developer III Paychex Employee Review

2.0
Aug 4, 2008
Recommend
CEO approval
Business outlook

Pros

Excellent benefits package (such as tuition assistance, 401(k), medical/dental/prescription drug coverage) and a willingness to assist with training (in-house or vendor provided).

Cons

Salary compensation for this position is well behind other companies; as a result, employees with great work ethics and skills end up leaving. A great annual review typically results in a 2.5%-3.5% raise...which will just about keep you even with inflation. If you work at the corporate campus, your annual "bonus" is an invitation to the clambake...although there's uncertainty as to whether or not it's taking place this year. Also, the company exhibits a general stubbornness to not embrace (or even consider!) work/life balance policies generally accepted at other companies, such as job sharing or working from home.

Explore other reviews about Paychex

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

- Sales training - Team support - Goal oriented work

Cons

Day to day misaligned with company values

1.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

1
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