Worst job of my career, from day one until present - Outside Sales Representative Paychex Employee Review

1.0
Nov 9, 2020
Recommend
CEO approval
Business outlook

Pros

Expense budget covered sales meals, books, certifications, and client gifts

Cons

*Micromanaging - expect to work 60-70 hours a week (75+ during busy season) *Lack of leadership/mentoring *Sink or swim mentality , you're on your own to succeed *Peer-to-peer BULLYING, and leadership BULLYING reps *Lowest commission ever received in my life (They will find a way to cheat you out of every sale with their loopholes) *Favoritism and no discipline for those under leaders wing (You name the type of bullying, it happens. For race, gender, age, tenure, nationality. Management witnesses bullying and smear calling and they do nothing about it. Or they laugh and join in. Reps also have blackmail against leadership so they can get away with murder and they will do nothing about it. The most corrupt and unethical business since Enron.

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Paychex Response
5y
We'd like an opportunity to discuss your review in more detail. What you've described is not in alignment with our values. Please reach out to us at glassdoor@paychex.com.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

- Sales training - Team support - Goal oriented work

Cons

Day to day misaligned with company values

1.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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