3.0
Feb 22, 2017
Former employee, more than 10 years
Recommend
CEO approval
Business outlook
Pros
Good benefits. Good training if you are able to find time for it. Most coworkers try to contribute to positive team environment.
Cons
Multiple organizational changes completely overhauled the culture of the company. We used to be more customer service focused, but seems that quantity over quality had taken its place. High volume high demand cause a great deal of stress and high turnover leaving even more workload for the existing employees. Management makes quick changes without thinking of long-term results, very reactive environment. Teams have been split up and a lot of teams are completely remote meaning you may have one team that sits in 8 different states. That alone takes a hit on employee morale.