Horrible. Your better off doing anything else. - Sales Consultant Paychex Employee Review

1.0
Sep 30, 2011
Recommend
CEO approval
Business outlook

Pros

Benefits - good benefit package.

Cons

Poor Management Staff- Micro-managers who don't have a clue on how to manage people. Plan on filling out an insane amount of unnecessary reports to tell your manager what you are doing every 15 minutes of the day. Meetings and Conferences calls all the time where they re-hash the same 5 topics and say the exact same thing over and over and over. After year one you will have the same quota as a rep that has been there 10 years. They will lie about pay. You will be lucky to make 60k. That's of course after they charge you to use the laptop cell card - $50, and $100 for a cell phone. Nobody makes over 100k except for the 10 people in the company that have been doing it for years and have a primo location in a primo part of the country. You have to sell 325k in revenue to make 100k. You will be a top rep if you hit 180k. Your daily activity expectations will be so UN-realistic that you couldn't do it in 2 days. Much less 1. The customers you do sell will have problem after problem. You can guarantee they will never get a correct bill. They could be a 1 employee company on a simple flat rate package and the bill will be different every time. You will spend half your time fixing issues with clients. Some days you will be expected to bring in an extra deal last minute so your manager can hit their quota but when you try and turn in something last minute to hit your quota nothing can be done. Just don't do it. The pay is horrible compared to other competitors or similar level sales jobs. You will be micro-managed to death.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

- Sales training - Team support - Goal oriented work

Cons

Day to day misaligned with company values

1.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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