Lacking in Some Key Areas - Site Reliability Engineer PayFacto Employee Review

3.0
Sep 2, 2021
Recommend
CEO approval
Business outlook

Pros

- A growing company - Great company culture - Friendly management - Potential to grow within the company - Never a dull moment, always something to do.

Cons

- Work-life balance is practically non-existent - High-pressure, high-stress - Under-paying when compared to other companies - Frequent payroll issues, especially for additional pay on top of normal salary - Difficult to meet expectations let alone exceeding expectations due to a lack of tools and resources. Hard to succeed without putting in overtime. - Often difficult to understand what your responsibilities are as they are constantly changing. Causes confusion on who's responsibility it is to handle a certain issue or task. - Communication issues occur often

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PayFacto Response
4y
Thank you for taking the time to share your feedback about your experience at PayFacto. It’s important for us to continue improving every day. We take every piece of feedback we receive seriously! While we feel good about our company’s culture and our core values, we know that everything is going fast. We are a high-growth company, so it’s true that there are times when it gets pretty busy and the pressure and stress may be high. That’s why we've made sure that throughout different communication channels like your weekly 1:1’s with your manager and our anonymous feedback tool, Officevibe, you have the possibility of reaching out to us anytime to let us know when it's too intense and when we need to find solutions together. We also have a few initiatives to help with work-life balance, whether it’s through a flexible schedule, remote work, no meeting Fridays, or access to different services like Dialogue. I think you will agree that managers at PayFacto are good listeners and have been responsive to their employees when things become challenging and help is needed. One of our core values is Care and we demonstrate the importance of this core value every day, in everything we do. I welcome any additional feedback from you. Please don’t hesitate to contact me anytime directly through Teams, or anonymously via your feedback chat in Officevibe.

Explore other reviews about PayFacto

5.0
Nov 18, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting to be a part of their growth, and have a say in the tools, processes, and culture. Good compensation & benefits plan, and they continue to add to it. Great people, especially the dedicated leadership that clearly care about the people.

Cons

Crazy busy sometimes, too much work to get done.

4.0
Nov 9, 2021
Recommend
CEO approval
Business outlook

Pros

For devs: If you're not working on legacy projects, the codebases are clean and easy to expand on. Continuous integration. Agile. Modern technologies. For any employee: Good benefits (insurance, pay, paid holidays, vacation) HR really cares about its employees Higher executives are transparent about the roadmap and what's to come for the company.

Cons

For devs: The decision making is sometimes slow in the product team or higher for the software. Priorities and roadmaps can change quickly. No paid overtime or accumulating in vacations. You either have to balance your 40h per week yourself (which is not a huge deal with flexible schedules) or do unpaid work.

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