Pros
- Majority of staff are amazing and you can make great friends - Dogs in the office - Good location (near Co-op and Greggs) - Free snacks - Great office manager - Lovely office - Good social aspects - Wage is pretty good
Cons
- Managers do not care about the mental health of their team members - Not enough staff but higher up's refuse to hire more staff - Driving industry is still back-logged but Sales lie to customers and sell lies to customers leading to very difficult conversations for customer service staff - Outsource for managers rather than promoting long-serving staff - Cut people's pay and expected them to do the exact same job for less money - Call centre staff expected to work like robots - Certain managers have been known to bully out staff members that they take a dislike to - Certain staff have had harassment complaints (known by HR) and have been promoted rather than removed from the business