overall great place to work, although major scheduling issues - Cashier Panera Bread Employee Review

4.0
May 25, 2012
Recommend
CEO approval
Business outlook

Pros

management is efficient while running shifts, clean and healthy place to work, 50% discount on food items, laid-back atmosphere, enjoyable coworkers, fun talking with the regulars,

Cons

may not get enough hours, sometimes only working 4-hour shifts. may get sent home early if it's slow. too much is asked of each employee- i can't be having everything looking good right after a rush slows down. if you have a problem the managers aren't open to discuss it- on multiple occasions when i've told the GM that i needed to talk with him about something he left early that day without saying anything more to me about it. it takes too long to get direct deposit going (3 paycheck periods). raises take too long to go into affect (3 pay periods). need to "greet" the customers as they each come in, most don't even notice... basically all the things that most retail/food places do that they THINK is working really isn't. you're often criticized for not having things perfect which isn't realistic. as crazy as it sounds, a pizza place i used to work at was run more efficiently than Panera. kind of sad because you'd think it would be the opposite...

Explore other reviews about Panera Bread

5.0
Jan 20, 2026
Recommend
CEO approval
Business outlook

Pros

Simple, easy work, doesn't require much energy.

Cons

Had to pay for food as an employee and cutting bagels was annoying.

3.0
Apr 18, 2026
Recommend
CEO approval
Business outlook

Pros

GM at this location is very on top of things, because it's the busiest Panera in Queens. Consistent hours. Shifts go by very quickly, especially in the morning.

Cons

Location is extremely busy so it gets very stressful, especially in the morning when someone is out / there is no second cashier scheduled so the single cashier in the morning has to clean the coffee counter, refill coffees, make drinks, stick bagels in the oven & serve those bagels, check and bag up RPU/delivery orders, get bakery items for barista screen, and ring up customers. It can get really intense when many people come in, which is most of the time. You will be running back and forth like crazy. Customers can be impatient, rude, demeaning, and nasty when the line gets too long. Not recommended for people who are sensitive, with high anxiety. As for Panera the company, this chain keeps making bizarre and difficult changes to the menu, all of which make employees' lives harder and harder. With every change comes strange, dismaying, and borderline impossible expectations for frontline staff that cascade down through management who cannot do much to alter the hard policies. You can tell the company is struggling greatly to keep itself relevant with the younger crowd (a solid 80% of customers are old people). The CEO and everyone making company decisions at Panera is extremely out-of-touch. EXTREMELY. With every nonsensical menu & operations adjustment, you can tell these people haven't actually worked at a food service job in like 40 years.

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