Atmosphere is Great, Management should be Reviewed - Cashier Panera Bread Employee Review

2.0
Dec 19, 2011
Recommend
CEO approval
Business outlook

Pros

I thought for my first job Panera would be a fun place to work. Even though I heard horror stories from (NUMEROUS) previous Panera employee's, I went to my hiring interview. My first day was pretty good, I was shown the ropes by a veteran employee and was made to feel at home. The music at Panera is soothing. The place is clean. The employees are mostly nice. And you will most likely have at least ONE cool manager. The "request off" book is helpful and schedules are printed bi-weekly. "Part-time" is taken literally so if you are looking for a job you only get 8hrs a week from -Panera's your place.

Cons

- Management really gave me an awful taste in my mouth after a month of working there. At first I was getting NO hours. When I asked my manager for more hours (updated my availability) I was given little to work with. Then (coincidentally) I couldn't work one of the days they gave me and told my manager about the cover I found she proceeded to make me feel horrible about myself. She called me "high-maintenance" and laughed at me...let's keep in mind this was the FIRST time I had found cover for a shift. - Hard to find cover for shifts - "Part-time"is taken literally. I received 8hrs a week from having an availability of Mon, Tues, Thurs, and Fri. - Your usually stuck doing the same thing every week...cleaning up after people in the dining room - Most of the time your thrown to the wolves; meaning that you have to make a lot of mistakes before you get the hang of things. - Out of the 25+ people working at my store, there were maybe 10 guys. - GOSSIIIPP! - discounts can ONLY be used 4hrs before/after shift, at the store you work at, cannot be used towards family/friends and to top it all off...max of $10.

Explore other reviews about Panera Bread

5.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

very flexible and accomodating to my school schedule

Cons

was very unorgaized at times which made things difficult

3.0
Apr 18, 2026
Recommend
CEO approval
Business outlook

Pros

GM at this location is very on top of things, because it's the busiest Panera in Queens. Consistent hours. Shifts go by very quickly, especially in the morning.

Cons

Location is extremely busy so it gets very stressful, especially in the morning when someone is out / there is no second cashier scheduled so the single cashier in the morning has to clean the coffee counter, refill coffees, make drinks, stick bagels in the oven & serve those bagels, check and bag up RPU/delivery orders, get bakery items for barista screen, and ring up customers. It can get really intense when many people come in, which is most of the time. You will be running back and forth like crazy. Customers can be impatient, rude, demeaning, and nasty when the line gets too long. Not recommended for people who are sensitive, with high anxiety. As for Panera the company, this chain keeps making bizarre and difficult changes to the menu, all of which make employees' lives harder and harder. With every change comes strange, dismaying, and borderline impossible expectations for frontline staff that cascade down through management who cannot do much to alter the hard policies. You can tell the company is struggling greatly to keep itself relevant with the younger crowd (a solid 80% of customers are old people). The CEO and everyone making company decisions at Panera is extremely out-of-touch. EXTREMELY. With every nonsensical menu & operations adjustment, you can tell these people haven't actually worked at a food service job in like 40 years.

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