Pandora at Arbor Place Mall - Customer Service Lead Pandora Jewelry Employee Review

Easy scheduling, often works with vacations and time off requests to the best of ability including extended emergency time off, held jobs and re-hired as business allowed. Opportunities for monthly bonuses and commission on certain product; store manager does push for sales targets but also encourages and incentivizes wins and celebrations. Often brings snacks and drinks for the team. Contributed to a lot of the sales herself and always champions the wins for the store. Has won a few Pandora contests since I’ve worked there and taken the team out for events and fun activities to bond with, fill the fridge etc. Store manager is quirky but can tell enjoys the job. Would work here again.

Less room for advancement since it’s a franchise but always cross-training for future benefit

Fun product, decent employee discount, very easy retail work, great for a pop-in job if you love the product already and want a discount

Company and store culture of toxic positivity, unreasonable sales goals, no chance for upward momentum, hours are inconsistent and spotty