Boring repetitive role, nice staff - Customer Service Representative Panda Employee Review

4.0
Jul 25, 2024
Recommend
CEO approval
Business outlook

Pros

A lot of training, easy job, great staff which make the place so good to work in. Can progress in the company but all roles seem similar.

Cons

Boring role and lack of freedom to do anything outside your role.

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Panda Response
1mo
Thank you for taking the time to leave a review. It is great to hear that you found the training strong, the team supportive and the role straightforward to settle into. Our customer service colleagues play an important part in supporting customers every day, and we are pleased that the people around you helped make Panda a good place to work. We also recognise that career development, role variety and flexibility are important parts of the colleague experience. As a service-led business, we continue to review how we balance flexibility with customer needs, team support, training, collaboration and operational performance. While not every role or working pattern will be the same across the business, we remain focused on supporting colleagues, improving ways of working and creating opportunities for people to grow where possible. Thank you for your contribution during your time with Panda.

Explore other reviews about Panda

5.0
Oct 17, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A great sense of developing the full person paradigm (personal and professional career)

Cons

Lack of resources and people

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Panda Response
1mo
Thank you for taking the time to share your feedback. It is great to hear that you have experienced Panda as a place that supports both personal and professional development. We want colleagues to feel they can grow, learn and build their careers while contributing to a business that delivers essential services for customers, communities and the environment. We also recognise that having the right resources, capacity and support is important in enabling teams to perform well and deliver sustainably. As Panda continues to grow and evolve, we remain focused on strengthening our ways of working, improving planning and supporting teams with the tools, structure and resources needed to do their best work. Thank you for your continued contribution over a number of years with Panda.
4.0
Feb 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great team, good learning experience

Cons

not really any cons I can think of

avatar
Panda Response
1mo
Thank you for taking the time to leave a review. It is great to hear that you had a positive experience working with the team and found your time at Panda to be a good learning opportunity. We are proud of the people across our business who support each other every day and help create a strong team environment. We wish you all the best for the future and appreciate your contribution during your time with us.
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