A disappointment… - New Business Associate Pacific Life Employee Review

2.0
Jan 5, 2022
Recommend
CEO approval
Business outlook

Pros

Decent pay Pretty good benefits and associated programs

Cons

Incompetent leadership, lack of concern for the “lowly ones” in new business, ridiculous expectations regarding productivity from management that has NO CLUE what we do for a days work. The top leaders live in the clouds and the lower level leaders are idiots (not all, most - new business specifically). Upper management hosts meetings to pretend to care about how we feel but in reality they couldn’t care less. We’re just bodies to them and they’re already outsourcing 60-80% of our work to India so bottoms up I guess! Also - they infiltrated a small community under the guise that they would give back to the community and create more jobs and received thousands and thousands of dollars in grant money for bringing business to the area and turned around and laid off almost every employee from the Lynchburg area. Pacific Life pretends to be a good company but they’re just as cut throat as any other place out there.

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Pacific Life Response
4y
Thank you for your feedback and we are sorry to hear about your experience. We have recently conducted listening sessions to better understand the employee experience in these roles and continue to make improvements. We are committed to providing an inclusive environment and where employees can have a meaningful impact.

Explore other reviews about Pacific Life

5.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

What I'm most grateful for is my team and the culture. Pacific Life is full of supportive, knowledgeable, encouraging, and just genuinely great people. I feel challenged, appreciated, and lucky to be a part of this culture.

Cons

In-person requirement of four days a week is not consistent. There is lots of flexibility with that, though.

3.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and great team members!

Cons

The Return to Office policy is driving away one of our talented team members. Blindsided by reorgs. No polls done to determine what is best for our team.

6
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Pacific Life Response
2w
Thank you for sharing your perspective and for recognizing the strength of your team and our benefits. Our in-office approach is designed to support collaboration and connection across teams, while still offering flexibility through one remote workday per week, along with our flexible workdays benefit, which allows for additional remote days throughout the year. Feedback like yours helps us continue learning how this is experienced day-to-day across different roles and teams. We appreciate you taking the time to share.
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