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      Pacific Life

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      Pacific Life reviews

      Business Service Specialist-ICS - Business Services Specialist Pacific Life Employee Review

      2.0
      Jun 20, 2018
      Business services specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Affordable benefits, great vacation, fun events, community service, ok pay

      Cons

      Favoritism, Cliquey, Management is unprofessional, High Turnover, Too much overtime, Repetitive Work, Co-workers rewarded for throwing one another under bus. Morale is lacking here and my biggest complaint over the years. I also think that some of the supervisors need better training in their role. I was lucky that mine knows how to manage her team, but there are others that are plain rude to the staff.

      avatar
      Pacific Life Response
      8y
      Thank you for your feedback. We, at Pacific Life, are committed to creating a positive work environment for all employees. If you have specific examples you are willing to share, we are interested in hearing them so we can address them appropriately, and recommend using the internal senior leadership or HR communication channels available to you.

      Explore other reviews about Pacific Life

      5.0
      Jun 29, 2026
      Continuing education coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      What I'm most grateful for is my team and the culture. Pacific Life is full of supportive, knowledgeable, encouraging, and just genuinely great people. I feel challenged, appreciated, and lucky to be a part of this culture.

      Cons

      In-person requirement of four days a week is not consistent. There is lots of flexibility with that, though.

      3.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and great team members!

      Cons

      The Return to Office policy is driving away one of our talented team members. Blindsided by reorgs. No polls done to determine what is best for our team.

      6
      avatar
      Pacific Life Response
      2w
      Thank you for sharing your perspective and for recognizing the strength of your team and our benefits. Our in-office approach is designed to support collaboration and connection across teams, while still offering flexibility through one remote workday per week, along with our flexible workdays benefit, which allows for additional remote days throughout the year. Feedback like yours helps us continue learning how this is experienced day-to-day across different roles and teams. We appreciate you taking the time to share.
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