Sep 25, 2025
Pacific Life Response
9moThank you for sharing your thoughts so candidly. We hear you, and we respect the perspective you’ve offered. We understand that some of the decisions and changes over the past few years may not have met every employee’s expectations, and we recognize that this can lead to frustration or concern.
As the company continues to evolve, it’s natural for transformation, whether structural, strategic, or operational, to bring shifts in culture. These changes can be challenging, especially when they affect how teams work together, how leadership communicates, and how employees experience their day-to-day roles. Through it all, our focus remains on supporting our people while also making decisions that help sustain the business.
We also want to be transparent about how employee feedback is handled. In addition to pulse surveys and other forums for feedback, Glassdoor reviews are regularly reviewed by management and are one of several ways we listen to employee sentiment. We also encourage you to speak directly with your manager and/or HR business partner about your concerns. People are our first value—although we may not be able to satisfy everyone, we do actively listen and take steps where we can.