Pros
Learned a lot about logistics.
Cons
Job was very stressful and worked long hours. Had been told "you get out what you put in", but most of what you "get" happens with luck and timing. Hated the meetings after people were let go to "reassure" us our job was safe.. bogus. If you have one bad month no matter the circumstance you can pretty much kiss it goodbye. I also didn't understand the point of hiring such huge classes for a few months, fire a bunch of people and then no more hiring for months? What happens.. those who are supposed to be working on their new book of business are now also supposed to answer the phone more and help others out etc... there was team work, but not really. Those who had been there a long time didn't care about anyone else and still got away with it. And the games being "taken away until numbers are up" is ridiculous. We are supposed to be adults and have adult jobs, but treated like children? Don't tell me I'm allowed to take a break here and there, yet feel like all eyes on me if I choose to spend that break on a game for a few min... seriously hypocritical.