life changing - Shop Manager Oxfam Employee Review

4.0
May 28, 2014
Recommend
CEO approval
Business outlook

Pros

making a small difference in the world one day at a time

Cons

everything is keyed up to help the volunteers NOT the paid staff

avatar
Oxfam Response
11y
Hello, thank you for your comments about working at Oxfam. We're pleased you've found working here life changing. It's great that you feel volunteers are helped out, but we hope to do this as well as supporting our network of Shop Managers, we're sorry to hear this might not be how you felt. We will take your feedback back to the shop support team. Thank you for the 5+ years you've committed to working with Oxfam. Recruitment Team, Oxfam GB, Oxford

Explore other reviews about Oxfam

5.0
Feb 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and culture in the space.

Cons

Not as many people in the office.

2.0
Jan 24, 2026
Recommend
CEO approval
Business outlook

Pros

working with people who really care about the work and the mission; mostly remote work

Cons

Oxfam America's senior leadership team has presided over three consecutive years of layoffs with little evidence of accountability or learning at the executive level. Despite repeated rhetoric about fairness and equity, leadership decisions consistently undermine those stated values. New initiatives are rolled out frequently, only to be quietly dropped, creating instability, confusion, and deep skepticism among staff. Directors are routinely excluded from key strategic discussions, yet are expected to deliver decisions to their teams with no meaningful context, rationale, or ability to answer questions. The CEO appears insulated from the day to day realities of the organization, reinforcing a growing disconnect between leadership and staff. As a result, employees are chronically overworked, morale continues to erode, and trust in senior leadership has been significantly damaged by unmet commitments and constantly shifting priorities.

2
See reviews by: Helpful|Rating|Date|All