OCCC Inbound Sales - Inside Sales Representative Orkin Employee Review

2.0
Sep 23, 2024
Recommend
CEO approval
Business outlook

Pros

Work from home would be the only pro

Cons

No health insurance, no benefits, Micromanagement, monitored constantly, no paid time off, worked till 10pm, weekends. I was a top rep and would finish top 3 each month on a team of 25+ reps. Management constantly monitors your calls. My supervisor would constantly pull me into meetings and nitpick my calls. They’re very strict what you can and can’t say. You need to close 60% of your calls, sell a certain amount of mosquitos and a lot other metrics you have to hit. I hit all my metrics and I still would get micromanaged with anything and everything even with bathroom breaks. You start out as a SEASONAL but that doesn’t guarantee you a permanent position. I wasn’t offered a permanent position and I was a top rep. Others I started with were low performing and they got offered permanent positions. Nepotism is VERY REAL here. My advice is either don’t take the job if you already have something good or it’s a in-between job till you find something better.

avatar
Orkin Response
1y
Thank you for your feedback. It is unfortunate to hear about some of your concerns with the company. We recommend reaching out to orkinemployeesupport@rollins.com so we can learn more and get you the support you need.

Explore other reviews about Orkin

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful place to work and meet chicks.

Cons

chicks sometimes smelled like pest control liquid

1.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, opportunities for sales depending on region

Cons

Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.

See reviews by: Helpful|Rating|Date|All