Actual facts about being an AM - Account Manager Orkin Employee Review

2.0
Jan 25, 2024
Recommend
CEO approval
Business outlook

Pros

-Friendly work environment -Benefits -401k match -Schedule flexibility -You get your own car, IPAD, and phone

Cons

Throughout the interview process, I was lied to. They promise you the world, but it is simply not true. You train for two entire months for a job that is entirely dependent on where you are located. In my territory, I barely got any leads at all. I had almost no support from my branch manager regarding how to do my job. I was continually told to foster my leads for myself, but this is nearly impossible to do consistently. In my first 30 days on my own, I was not given one lead from the branch. Some days there was nothing to do. I felt genuinely lost without direction throughout my tenure in this position. I quickly learned that to be successful at Orkin you must have the correct circumstances surrounding you. AMs in more profitable areas make a killing. However, this is very rare. You must work your way up for years to start seeing this position be worth your time. That is if you meet your goals for the month and can stay. There was a serious lack of organization in my branch. Everybody constantly seemed very confused about what they were doing. I even had a situation where I made a sale and then was told I was not allowed to do so over a week later. Making a sale is an extremely long and arduous process. You need to get approval from sometimes 3-4 different people for a 15% commission percentage that is taxed afterward. If you sell a one-time job, this gets bumped down even lower to 10%. Out of over 40 AMs in my region, less than 15 make good money doing this job. However, these high earners have almost no work-life balance. I felt a lot of discomfort about generating revenue for a company that gives so little back to you. In my area, you would genuinely be lucky to make over $55,000 in a single year. With all the stress that comes along with this position, it is simply not worth it.

Explore other reviews about Orkin

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful team, works with life situations, gas card, company vehicle, you get out what you put in

Cons

Scheduling can be tricky at times, can be stressful at times, some long work days, you get out what you put in

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Orkin Response
4d
Thank you for your review and service with the company. We hope your experience continues to be a positive one!
1.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, opportunities for sales depending on region

Cons

Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.

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