Pros
- Decent people to work with. - Decent pay for entry-level work.
Cons
- Micromanagement: expect every single thing you do to be monitored and under a microscope. Breaks are ridiculously short for call center work. - You have to work weekends. No life/work balance at all. - Politically infused: if you are not a liberal, be prepared to be ostracized for differing views. BLM and LGBTQ are forced upon you, despite your religious or personal beliefs. Diversity only applies to political agenda and nothing outside of it. - Inappropriate conduct from supervisors; lack of professionalism in the work place. - Limited mobility - Biased, unclear and subjective assessments on employee performance based on "Pillars of Excellence". No room for authenticity or personal creativity, but required to conform. - Poor communication from supervisors - Expect to experience burnout from a steady influx of angry customers.