Sad place to work. - Customer Service Representative OpenTable Employee Review

1.0
Mar 24, 2017
Recommend
CEO approval
Business outlook

Pros

Good work space and snacks. They provide an RTD Eco pass

Cons

Disorganized, LOW pay because they re-branded the position as Customer Service Rep instead of Technical Service Rep. This IS a Tech position! Supervisors don't know what they're doing (except two who came from the previous outsourced provider). Incompetent management. UNDER STAFFED!

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

3.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good culture and supportive team

Cons

Hard to gauge the roadmap and direction

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