Micro Managed out the wazoo!
Lead on at interviews to be a loan officer position and that is what they lead you to believe will be the majority of your work. processing loans and approving loans.
WHAT THEY DON'T TELL YOU IS!!! that you'll also be policing your loans and all the loans in the branch and that the majority of your time is spent on cold collection calling for about 6 hours of the day and left with very little time to push loans out to meet branch goals and personal goals to reach bonuses.
they don't tell you that your bonuses are also effected by the collection rate so if you don't meet a certain collection level then you don't get your loan bonuses for writing "new money".
the bonuses are always changing and the criteria to meet those goals change ever other month it seems like with hard to hit goals for those up top and mediocre goals for those who aren't as good at closing but they will tell you that bonuses are between 1000-1500 per month. this is an all out lie... and only the very best top closer even come close to this and I can tell you that I was one of those and the goals kept moving till top closers were barely able to make a 400-700 bonus and those with much less closing goals (bc of poor performance) had lower goals and would get about the same bonus. so there is no real push to be good and if your good your punished for it. so just be middle of the pack and you'll do ok.
DON'T EXPECT A RAISE. getting a raise after being there for years is like pulling teeth. there are several checks they do on you to see if you "deserve a raise" and I can say that after 2 years there and taking a branch from a losing branch to a full time winning branch hitting every goal every single month from the time I started to the time I left and the company had the audacity to offer me a $0.50 per hour raise!
I haven't accepted a $0.50 raise since 2008 and even getting this offer took me 2 months to fight for. NOT WORTH IT!
If your looking for reliable work in the collection field this is the job for you.
