We all saw the signs, maybe we just didn't understand them - Mortgage Loan Specialist II (SBAE) OneMain Financial Employee Review

2.0
Feb 16, 2011
Recommend
CEO approval
Business outlook

Pros

Benefits are still decent, even after yearly cost increases. You can learn how to sue someone on your own. Some of the loans performed actually help save people money, and make their lives better. Branch employees and lower management promote a good spelling environment. Good punctuation as well.

Cons

It took almost 3 years for upper management to change the game playbook to steer away from such horrible transactions as Refinance for Balance Only (RBO) and Adjustment of Terms (AOT). Everyone knows economic cycles are 7-10 years long, why would management push short-term band-aid fixes on accounts over such a varied portfolio in a recession? Each of these desperate transactions capitulate on the average customer's lack of financial literacy. If you are a CF employee and don't know what I'm talking about, then ask the lowest employee that you manage.

Explore other reviews about OneMain Financial

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative work environment, hybrid schedule, great leadership

Cons

None so far this year

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OneMain Financial Response
1mo
Thank you for sharing. We are happy to hear about your positive experience.
1.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

Cons

Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

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OneMain Financial Response
1mo
Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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