Evolved to the worst place to work - Tech Support Specialist OneMain Financial Employee Review

2.0
Nov 1, 2023
Recommend
CEO approval
Business outlook

Pros

Free food on thursdays (doubt its still happening) Understandable knowledge base (when its finally updated)

Cons

Constant call queue endless offline tasks that you dont get credit for doing most of the time Employees you take calls from dont know their own job Poor management in the department You have to know everyone elses job and help with simple tasks because the managers in the branches do not train anymore Your line 2 has poor attitudes Every minute is micromanaged If another department cant keep up with their own work then its thrown on this department No work life balance - all work

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OneMain Financial Response
2y
Thanks for your review. We are sorry to hear your frustrations regarding your time here at OneMain. - ck

Explore other reviews about OneMain Financial

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative work environment, hybrid schedule, great leadership

Cons

None so far this year

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OneMain Financial Response
1mo
Thank you for sharing. We are happy to hear about your positive experience.
1.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

Cons

Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

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OneMain Financial Response
3w
Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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