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      OneMain Financial

      Engaged employer

      OneMain Financial reviews

      Isn’t progressing with the times - Senior Loan Specialist OneMain Financial Employee Review

      2.0
      Jan 8, 2022
      Senior loan specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great small office environment, stability.

      Cons

      Refuses to grow with the times for employees. We have continued to work in the office despite covid. No raise since 2016. Medical insurance costs increase yearly. No way to get promoted unless you have your life insurance license (even though we are a loan company not a life insurance company). Sales goals continue to go up every year making it increasingly hard to hit target so you can get a small bonus. Delinquency targets are hard to hit with no tools to help customers other than a deferment for which they have to pay half of payment for. They don’t want anyone working from home even though we close majority of loans online now. Work life balance is awful. I’ve been here over 10 years now and decided it’s now time to pursue other companies that are more conducive to work life balance needed with good raises given yearly and affordable health insurance.

      avatar
      OneMain Financial Response
      4y
      We remain committed to serving our customers. Throughout COVID we adjusted our business process to better serve our customers while prioritizing the safety and health of our team members. For example, we now provide the opportunity for our customers to close on their loans digitally and monitor their account via our mobile app. We also instituted safety measures for in-person branch visits. Additionally, we monitor our sales goals and have adjusted as needed. We encourage you to have an open conversation regarding any concerns with their managers or HR Business Partner. You can also share details at hrsocialmedia@omf.com -AS

      Explore other reviews about OneMain Financial

      5.0
      May 5, 2026
      Accounting manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative work environment, hybrid schedule, great leadership

      Cons

      None so far this year

      avatar
      OneMain Financial Response
      1mo
      Thank you for sharing. We are happy to hear about your positive experience.
      1.0
      May 19, 2026
      Senior account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

      Cons

      Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

      avatar
      OneMain Financial Response
      4w
      Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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