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      OneMain Financial

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      OneMain Financial reviews

      Disloyal employer - Senior Personal Loan Specialist OneMain Financial Employee Review

      2.0
      Oct 30, 2020
      Senior personal loan specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, hours, benefits and paid time off

      Cons

      Preaches customer choice, following policy and transparency but expects high insurance sales of expensive products that often give the customer a payment that strains their budget. When you follow customer choice and company policy it can be hard to meet their high sales goals. If you don't meet their lofty goals you're subjected to constant and demeaning "training tools" and "sales training calls" where their insurance trainer and management tell you different ways to "get around" the customer choice and company policies and basically pressure the customer into buying products they may not need and may not be able to afford. I don't miss riding that line between giving the customer a comfortable and satisfying experience and staying off the naughty list.

      avatar
      OneMain Financial Response
      5y
      We take great care in providing our customers with responsible, transparent lending solutions. Our interest rates are based on a number of factors, including credit score, income and employment. If you have questions about how we calculate interest rates, or concerns based on your experience, please email us at hrsocialmedia@omf.com with details which will be shared with the appropriate individuals. -OMF

      Explore other reviews about OneMain Financial

      5.0
      May 5, 2026
      Accounting manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative work environment, hybrid schedule, great leadership

      Cons

      None so far this year

      avatar
      OneMain Financial Response
      1mo
      Thank you for sharing. We are happy to hear about your positive experience.
      1.0
      May 19, 2026
      Senior account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

      Cons

      Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

      1
      avatar
      OneMain Financial Response
      1mo
      Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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