Sr Personal Loan Specialist - Senior Personal Loan Specialist OneMain Financial Employee Review

1.0
Oct 30, 2017
Recommend
CEO approval
Business outlook

Pros

Set schedule, some Saturday’s-few hours at most. Vacation/personal days/sick days. 401k, family life & health insurance, retirement & stock options.

Cons

Ethics violators, hostile work environment, no room for growth(even though you are hired in as a mgr in training & promised a branch mgr position-within 6 months), daily threats of being written up, mgr screams at employees constantly, won’t promote from within-heavy favoritism, extreme gossip within co & branches, not paid for work done outside of branch(paid work event). Do not ever contact ethics hotline or hr to voice your concerns, they go straight to the individuals who are the issue & discuss you directly with them. DM’s can’t be trusted either, they joke constantly about other employees & do as much gossiping as the branch mgr’s do. BM’s discuss raises, write-ups & other private matters regarding employees with co-workers, customers & family in front of the employee. BM’s talk openly about personal & intimate issues that should not be discussed in an office. Threats from DM’s with a list of current & former employees that they have destroyed their careers or can destroy them at any point & time, if we don’t do things their way(this is not the co way they are threatening you with). Not allowed to apply for any openings within the co-your bm will tell you the position is already promised to another employee & don’t even waste your time applying, more favoritism! Mgr wants to have meetings before start of business day couple of times a week, but they want you to buy breakfast & them not use a company credit card, since they’ve already used it for personal items, they want you to wait 2 weeks to get reimbursed for the money you spent for a $40 breakfast twice a week! Don’t get paid for travel time or bank runs. BM’s falsify customers bank statements so income on applications stays within budget for approval on loans! BM’s curse customers & hang up on them constantly, they threaten to repo their vehicles if they don’t like the customers & the customer is having financial difficulties due to not qualifying for the loan to begin with. If a friend or family member of the BM is having financial difficulties,they will work up a solution to help them out even when they aren’t eligible for the loan or assistance! This company doesn’t care what the DM’s & BM’s are up to & the nightmare it has created for current employees & customers within the branch! Best thing I have ever done regarding my career was to resign when I did, I couldn’t take the daily mental & psychological abuse anymore. Didn’t pay me my last two weeks either!

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OneMain Financial Response
8y
We're sorry you feel this way, and we take this matter seriously. The Customer Commitment and Borrower's Bill of Rights establish a guiding compass for our interactions with our customers. We're committed to responsible lending. If you believe this has not been followed, please email hrsocialmedia@onemainfinancial.com. Thank you - M.S.

Explore other reviews about OneMain Financial

5.0
Jun 17, 2026
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CEO approval
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Pros

Flexibility, autonomy, and I personally have a great boss.

Cons

No remote work for branch employees even with a disability ADA request it gets declined.

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OneMain Financial Response
6d
Thank you for taking the time to leave is this positive review and feedback.
1.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

Cons

Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

1
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OneMain Financial Response
1mo
Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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