Not as good as it was - Install Engineer Octopus Energy Employee Review

3.0
Jan 24, 2026
Recommend
CEO approval
Business outlook

Pros

Still feels like the company WANT to look after you.

Cons

Management is piling on the work and the famed Octopus work/life balance is definitely tipping in the wrong direction. Promotion within the heatpump division is elusive.

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Octopus Energy Response
4mo
Thanks for sharing this and for being part of the green revolution over the last couple of years. It’s encouraging to hear that you still feel we want to look after people. That matters a lot to us. But it’s tough to read that the workload and work/life balance feel like they’re heading in the wrong direction. That’s not what we’re aiming for, and it’s something we take seriously. As we’ve grown, demand has increased quickly, but we never want our teams to feel negatively pressured. We’re working on better planning, resourcing and installation improvements to help with this. To give clearer progression routes within the field teams, we have recently introduced a development matrix to help make opportunities feel within reach and clear. And your advice to “take a breath” is heard, it’s a good reminder that growth shouldn’t come at the expense of our people. Thanks again for the honest feedback. If you ever want to talk things through directly, we’re always open. regards, Max Carter

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5.0
Dec 7, 2025
Recommend
CEO approval
Business outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
Dec 13, 2025
Recommend
CEO approval
Business outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

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