Pros
Global Presence – The company has an extensive international footprint, giving employees exposure to different cultures, markets, and ways of working.
Diverse Workforce – Working with colleagues overseas can broaden perspectives and foster creative problem-solving.
Agile Environment – OSI has been open to adopting Agile frameworks (like LeSS and Scrum of Scrums), providing opportunities to grow in modern delivery practices.
Cons
Working with OSI for a major U.S. company presents several challenges. With most of the workforce located overseas, U.S.-based employees can often feel isolated or underrepresented. Time zone differences make collaboration difficult and can lead to delays or the need for off-hour meetings, while cultural and language differences sometimes create communication gaps that require extra effort to resolve. Additionally, business priorities may lean more toward global goals, resulting in reduced focus on the needs of U.S. teams or customers. Decision-making can also be slower due to distributed teams and multiple layers of management, which can impact project execution. For U.S. employees, this dynamic may affect the overall employee experience, leading some to feel undervalued compared to the larger offshore workforce. Finally, with work being handed across multiple regions, there are risks to maintaining quality and consistency, particularly around accountability and testing.