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O'Reilly Auto Parts

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Waste of time - Shift Lead O'Reilly Auto Parts Employee Review

1.0
Nov 14, 2025
Recommend
CEO approval
Business outlook

Pros

Computer system was amazing to work with

Cons

Customers want you to do all the research, work, and have every answer. Favorite line "that's your job" "in the time I have been standing here and used Google " Working in Customer service sucks at times because no management or higher up has your back.

Explore other reviews about O'Reilly Auto Parts

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good times bad pay okay job

Cons

Bad pay worse management bad customers

1.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

The catalog system is easy to use and technology wise they are pretty up to date, very simple and convenient

Cons

The hours suck, the pay sucks. The company only cares about profit it’s no different from autozone, they are able to sell parts for less compared to Napa because they pay the employees barely above minimum, they don’t like giving raises no matter how hard your work you have to basically be a store manager or higher to get a good pay. They open more stores to make more profit and keep employees at the bare minimum. It sucks working there I think if your ISS, which is wholesale, you can make decent money with that because they give a bigger bonus from the amount of sales you make plus less responsibility and better hours but thats if a position opens up and you’ll probably be there 4 plus years until you can get that position unless you’re lucky and one opens up in the area.

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