They Just Don't Get It - Anonymous employee Nuvei Employee Review

1.0
Feb 29, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working remote, no micro management

Cons

As a recruiter you'll get no direction, no leadership, no help from management whatsoever. You'll be expected to find, negotiate, and close your own accounts. And you'll earn about half of what other companies pay. The benefits package is VERY expensive. Most recruiters don't last more than a year. And if by some chance you still do well in this role, there will be zero recognition. No president's club, no "good job", not even a call or email on your birthday. No matter how much business you bring in (I set company records), the CEO will never care to know your name. They'll tell you that you'll earn a 10% override, but they'll tell you that it's paid as "net" after they deduct "costs". They'll never tell you exactly how these are calculated, but I calculated my own book and it came out to just under 2%. If you make too much, they'll find a reason to let you go and keep your residuals. As relationship manager you'll be tasked with the impossible. See, recruiters bring in partners, but the underwriting process is do tedious, and the partner support is do poor, they'll stop sending business. Your job will be to hound them daily to send you deals, KNOWING they're going to have major issues when they do so. Partner Services is a voicemail box that no one ever respond to. It's a miserable, thankless job. Management is penny wise, pound foolish. They'll step over dollars to make dimes. In 20 years of executive management, I've never seen any large company quite as poorly run.VERY poor agent and customer service. Attitude of "blame the customer" when things go awry.

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5.0
Oct 13, 2025
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CEO approval
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Pros

Nuvei offers remote roles with excellent pay, a supportive management team, and a strong company culture. Career growth is encouraged through clear advancement opportunities and professional development support.

Cons

No cons at this time

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Nuvei Response
8mo
Thank you for taking the time to share your feedback. We are glad to hear that your experience with us has been positive. We truly value your perspective. Feedback like yours reinforces our commitment to creating the best work environment for our team members. We welcome any additional feedback that you might want to share at peoplefeedback@nuvei.com. Looking forward to your ongoing contributions and growth with us. Nuvei People Operations
1.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It is a lot of potential to become a really good global brand with a lot of opportunity with good ideas floating around...

Cons

Unstable with several critical leadership changes over the past year, a lack of transparency or clarity around objectives and goals, and very poor communication. Was fully remote, now it's RTO. Individuals seemingly feel disempowered to do their jobs professionally, provide necessary guidance and feel actually supported which is where a lot of the chaos, dysfunction, and frustration comes from. There is no sense of planning your day as everyday is a fire drill, and seemingly leader's are not learning from their lessons. Cultural rot with very low moral.

1
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Nuvei Response
3w
Thank you for sharing your feedback. We value the insights and appreciate you taking the time to share your perspective. We are committed to continuous growth as an organization and take all feedback seriously as we work to create the best possible experience for our team. Your voice matters. We welcome the opportunity to connect with you to discuss further. Please reach out to your local People Ops partner or to peoplefeedback@nuvei.com if you'd like to discuss your feedback directly. Nuvei People Operations
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