Avoid at all costs - Delivery Management Nuffield Health Employee Review

If I was asked what the worst place I had worked, I would have answered I didn’t have one. A few places were fantastic and others had their strengths and weaknesses. After working at Nuffield Health that is no longer the case, it is the worse IT department I have work in. The staff that work in the service desk, dev teams, regional eng's, PM’s, PO’s and DM's all strive to achieve the impossible: to delivery everything anyone asks/demands the SLT without a care on how it gets done. Deadlines are all that matters, quality is not even thought about. The culture is as far from a empowered, innovative workplace as you can get. Burnout is common place and accepted as a way of working. The SLT seem unable to prioritise or say no, which a very bad combination. Leading to burnout, huge tech debt and the worst aspect: a department that get taken for granted. They remind of the three monkeys – the don’t see the burnout or how the people are struggling, they don’t listen to teams when they cant meet deadlines they get told to meet and don’t speak up and support the teams trying their best. It may be different in gyms and hospitals but I am aware of similar sentiments in the other business support departments. Leadership are there to protect the staff and nurture the culture, sadly neither of these happen. Stressing again, the people are great but avoid until there is a significant culture change.