I would strongly avoid this company. Go work elsewhere. - SOC Analyst Novacoast Employee Review

1.0
Jan 6, 2024
Recommend
CEO approval
Business outlook

Pros

There aren't any pros besides the fact you get to experience some SIEMS.

Cons

Everything, be ready for massively inexperienced management leading to them making stupid decisions and not doing anything to help the morale of the SOC. You will be severely underpaid and could make the same even more flipping burgers. If you are someone who seeks to receive mentorship this company won't help you at all. They expect you to figure it out on your own and think that they should have no part in the furtherment of your education. There are some issues with conflict of interests and ethics. I am surprised the company has not been sued. A specific story is that the girlfriend of a manager was hired and then she was promoted quickly over other more qualified analysts. The Executives are so out of touch it's ridiculous. The company experiences massive turnover and the executives are confused by it since they don't understand what the market value for a SOC analyst is. The CEO called the SOC analysts monkeys. If you want to avoid getting your life sucked then do not work here.

Explore other reviews about Novacoast

5.0
Jan 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlimited room for growth, unlimited help from peers, remote work offered, flexible work hours if needed, no micro-managing, and overall just a good work life culture.

Cons

Some managers have a lot on their plates, making it hard to be available at all times.

1.0
Apr 6, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers at the peer level Opportunity to learn complex systems early on Exposure to large-scale billing processes

Cons

Contradictory performance feedback followed by termination without completing the 90-day evaluation period No defined performance metrics, goals, or written feedback provided Inconsistent and unclear expectations around availability and work hours Unequal enforcement of standards across team members Lack of managerial oversight and limited access to direct support Unrealistic expectations for new hires to take ownership of complex systems without proper training Unprofessional and inappropriate comments tolerated within leadership Approved, legally required absence later cited as a performance issue Poor communication regarding benefits and onboarding support Termination decisions appeared subjective and not based on documented performance

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